WORDPRESS & PLUGIN UPDATES – We will keep your core software updated so that it is not susceptible to known vulnerabilities. We will also keep any plugins up to date, however you will be required to keep any premium plugin support licenses up to date.
WEBSITE BACKUPS – We’ll do weekly off-site backups to allow you to rest easy knowing your site is backed up. In the event something happens, we will restore your site from backup for free. Find out more »
Helpdesk & Training Video Access
The Critical Maintenance Package gives you access to our library of video user manuals, a pdf manual for WordPress and priority helpdesk.
The helpdesk is your support lifeline and you can ask any website/Wordpress related questions and we’ll get back to you with answers.
We will try to answer your support questions within an hour (usually sooner).